1. Introduction

ntflow is a privately held digital product studio made up of product designers, developers, and strategists. We design and build conversion‑focused digital products and e‑commerce experiences for startups and mid‑market companies in the MENA region.ntflow-Branding-Brief.pdf+1

ntflow operates from its headquarters in Cairo, Egypt, and serves clients across MENA and beyond. This Privacy Policy explains how we collect, use, and store personal data when you use our website (www.ntflow.com) and when you interact with our services. “Personal data” means any information that can identify you directly or indirectly, such as your name, address, email address, phone number, or user behaviour.

By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Data controller

The data controller responsible for your personal data is:

NTFLOW Stuido
Office 1, Mustafa El‑Nahas St
Nasr City, Cairo
Egypt 11765

Email: hello@ntflow.com

3. What data we collect

3.1 Information you provide

We collect personal data that you voluntarily provide, for example when you:

• contact us for new business, partnerships, or media inquiries

• apply for a role or send us your CV/portfolio

• subscribe to content, book a call, or fill in forms on our website

This may include:

• name and surname

• email address

• phone number

• company name and role

• any additional information you choose to share in your message or attachments

3.2 Information collected automatically

When you visit our website, we automatically collect certain technical and usage data, such as:

• IP address

• browser type and version

• operating system and device type

• internet service provider (ISP)

• pages viewed and time spent on each page

• access times and referring website addresses

• clickstream data, scrolls, clicks, and other interaction data

These data are used in aggregated form to understand how visitors use the website and to improve performance and security.

4. How we collect your data

We collect personal data when:

• you contact us via email, phone, social media, or forms on our website

• you submit job applications or send us your CV/portfolio

• you interact with our content, landing pages, or booking tools

We also use third‑party analytics tools (such as Google Analytics) to collect standard internet log information and visitor behaviour details in a way that does not directly identify individuals.

5. Why we process your data

We process personal data only for specific, legitimate purposes and do not use it in a way that is incompatible with those purposes.

5.1 Business development

To respond to your inquiries, prepare proposals, maintain a record of leads and clients, and manage our relationship with you (e.g., follow‑ups, project discussions).

5.2 Employment

To review and process job applications, evaluate candidates, and maintain a pool of potential candidates for future roles. This may include information you send directly and information we obtain from professional sources such as LinkedIn and job platforms.

5.3 Communication and updates

To communicate with you regarding your inquiries, ongoing work, or content you have opted into (e.g., newsletters, resources). You can opt out of non‑essential communications at any time.

5.4 Analytics and website performance

To understand how our website is used, improve content and user experience, maintain security, and detect or prevent abuse. Only aggregated or pseudonymised data are used for these purposes.

6. Cookies and similar technologies

We use cookies and similar technologies to:

• enable basic website functionality

• perform analytics and understand how visitors use our website

Types of cookies we may use:

• Necessary cookies – required for the website to function (e.g., security, basic performance).

• Performance/analytics cookies – to help us measure and improve website performance.

We use third‑party services such as Google Analytics to collect standard internet log information and visitor behaviour details (for example, the number of visitors to different parts of the website) in a way that does not identify individuals.

You can manage or disable cookies in your browser settings. Please note that some parts of the website may not function correctly if you disable certain cookies.

7. How long we keep your data

We retain your personal data only for as long as necessary for the purposes described above or as required by applicable law.

• Lead and client data may be stored as part of our business records until you request deletion or until retention is no longer necessary.

• Candidate data may be retained for a reasonable period to consider you for current and future opportunities, unless you request deletion sooner.

You can request deletion of your personal data at any time by emailing hello@ntflow.com.

8. Information security

We take appropriate technical and organisational measures to protect your personal data, including:

• regularly updating and testing our security technology

• using industry‑standard security measures to protect our systems and data

• working only with suppliers and partners who implement appropriate data protection standards

• limiting access to personal data to authorised team members who need it for their role

• training employees on data protection and GDPR and applying appropriate disciplinary measures where necessary

9. Your rights (GDPR and similar laws)

Depending on your location (e.g., within the EU/EEA), you may have the following rights regarding your personal data:

• Right of access (Article 15 GDPR) – to obtain confirmation as to whether we process your personal data and to access that data.

• Right to rectification (Article 16 GDPR) – to have inaccurate or incomplete personal data corrected.

• Right to erasure / “right to be forgotten” (Article 17 GDPR) – to request deletion of your personal data in certain circumstances, including where it has been made public.

• Right to restriction of processing (Article 18 GDPR) – to request that we limit processing in specific situations.

• Right to be informed (Article 19 GDPR) – to be notified about rectification or erasure of personal data or restriction of processing.

• Right to data portability (Article 20 GDPR) – to receive your personal data in a structured, commonly used, machine‑readable format and to transmit it to another controller.

• Right to object (Article 21 GDPR) – to object to the processing of your personal data, including profiling, where it is based on our legitimate interests or used for direct marketing.

• Right not to be subject to automated decision‑making (Article 22 GDPR) – to not be subject to a decision based solely on automated processing, including profiling, that produces legal effects concerning you or similarly significantly affects you.

To exercise any of these rights, please contact us at hello@ntflow.com. We may need to verify your identity before fulfilling your request.

10. How to contact us

For any questions, complaints, or other requests regarding this Privacy Policy or the processing of your personal data, you can contact us at:

Email: hello@ntflow.com

Postal address:
ntflow
Office 1, Mustafa El‑Nahas St
Nasr City, Cairo
Egypt 11765

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in how we use your personal data or to comply with changes in applicable law or regulatory requirements.

If we make significant changes, we will notify you by email (where appropriate) or by placing a prominent notice on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data.

Last updated: 21 March 2026